Help - Delivery
Delivery Fees
The delivery fee is charged per order. When ordering multiple products on the same order, you will only be charged one delivery fee. This delivery fee depends upon the combination of items in the order.
| Types of items | Metro delivery fee | Rural delivery fee |
|---|---|---|
| A single order consisting of one or more small items, but no large items, will be charged at the small item rate. | 699 points | 999 points |
| A single order consisting of a combination of small and large items will be charged at the large item rate. | 8900 points | 11900 points |
| A single order consisting of one or more and large items, but no small items, will be charged at the large item rate. | 8900 points | 11900 points |
About Delivery
Delivery timeframe is subject to service provider availability.
Orders consisting solely of small items will usually be delivered within 3-7 business days. Orders that include large items will typically be delivered within 7-14 business days.
Once your order has been dispatched you will receive an email with a track and trace number and if you've provided your mobile number to us in your order, you may receive SMS or email updates on the status of your order from NZ post.
When necessary, Noel Leeming endeavour to contact you within 2 business days of receiving your order to discuss a suitable delivery date & time, however please be aware this timeframe can be pushed out due to circumstances outside of their control.
This delivery service is drop off only, door to door, a person must be at the delivery address to accept the delivery of large items.
Orders over $200 may need a signature on delivery.
Exclusions
Unfortunately, Noel Leeming do not offer large-item shipping to the Chatham Islands, Waiheke Island, Great Barrier Island and Stewart Island.